After-Sale offers client scale support aimed to maximize the product's use from the begging. Our excellent AFTER Sale services offer you:

•  Free of charge customer support for consultation concerning equipment operation and troubleshooting. If you require guidence in equipment operation. Click here

• Maintenance contracts that cover your equipment beyond the warranty period. Obtain peace of mind while operating your equipment, letting us take care of your equipment needs. To calculate your potential savings with us. Click here

• Preventive maintenance with national coverage. Our Technical Service department has at your convenience service engineers with specialized training and tecnical certificates awarded by the same equipment manufacturers we represent. Furthermore, we carry a wide inventory of original spare parts that is readily available throughout the country.

•  Sales of original (genuine) supplies for brands such as: SHARP, KYOCERA, OKI, DUPLO, AND HITACHI. The list includes, but is not limited to toners, developers, OPC drums, videobeam lamps, etc. With immediate delivery time response, orders can reach the nation's main cities within 24 hours. Soon there will be a user-friendly tool to quote supplies online.

For further information contac us in  after-sale@datecsa.com


MAIN OFFICE YUMBO
Cra. 40 # 12ª-79 Acopi, Yumbo. Tel. 666 1346
Fax: 654 1671 Telephone: 654 1777 after-salecalii@datecsa.com

BARRANQUILLA
Cra. 59 # 75 –97. Tel: 360 0230 Fax: 360 0240
Telephone: 353 5593
postventabarranquilla@datecsa.com

BOGOTA
Calle 90 # 17-48 Bogotá. Tel: 636 3392 Fax: 636 3384 postventapereira@datecsa.com

MANIZALES
Cra. 8 # 21-32. Tel: 34 7945, 34 5429 Fax: 33 9722postventamedellin@datecsa.com

MEDELLIN
Av.33 # 75C-13. Tel: 416 2266 Fax: 250 1342 postventamedellin@datecsa.com

PEREIRA
Cra. 8 # 21-32, Tel: 34 7945, 34 5429, Fax: 33 9722, postventapereira@datecsa.com

AUTHORIZED SERVICES
We have Authorized Services in the main cities of the country. For further information on the nearest authorized service center please call us free at 01-8000-9-13454 where we will be glad to assist you. Also, you may write to us at: servicioautorizado@datecsa.com

  DATECSA S.A.
Carrera 40 No. 12A - 79 ACOPI (Yumbo) / PBX: (57) (2) 666 1346 - Fax: (57) (2) 666 1348
e-mail:info@datecsa.com / A.A. 34392 / Cali, Colombia - South America
Copyright 2005
 

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