Technical Service (ST), a team consisting of more than 100 people, contributes in great measure to Datecsa's vision by providing the best service through out 80% of Colombias territory.


The individuals that make up the Engineering Department embody the core of ST. Our engineers are professionals with Electonics and Computer Science degrees, whom also receive direct training and certification by the same equipment manufacturers we represent

All operational systems and platforms being massively marketed have solutions present. Solutions allow clients to manage, control and generate all document activities required, regardless of firm type from SMB to Multinationals.

We provide solutions tailored to our client's needs, supported by the ST support services and ruled by ANS parameters (agreements for service levels). Among other benefits, Datecsa solutions ensure the equipment will be productive, under permanent supervision, and able to assign costs per user / or department

- Authorized Service Centers in Colombia.

- Technical Service Request On-Line.

- Guide for hardware/equipment care.